Mee Jawa @ Dutamas

Yesterday, I decided to look for my Half Body for lunch since that I still gotta go there to send some stuff in Pos Laju. We went to try the newly opened restaurant, Mee Jawa, which is of course, not a new name, instead they have already a few branches around KL and PJ.

All the comments are purely based on personal experience, without intention to spoil their reputation and so forth.

We decided to give this a try. Give the benefit of the doubt.

1. We walked in, it's a very open space restaurant. I do not think we are any smaller than a human, so it's pretty obvious TWO people walked in, surpassing so many other humans(people working there) along the way to the table we wanted to sit. Just for your information, we were not served. We were not brought to our table, or anything like that.

2. As we sat down, we needed quite some time before they gave us the menus. Oh, did I mention, I needed to stare at them for them to notice? That's one pathetic case.

3. We ordered. Waited. Waited. Waited. Waited. Waited. Waited. and. Waited longer. Finally my food came, it's prawn noodles. Oh, guess what? The 2 ladies who were sitting beside us came before us, yet I got the food first. How could this happened? Well, I don't know. Only after 15 minutes later, their food arrived, and maybe another half an hour before Dede's food arrived. The duration of waiting between mine and hers was awful. If I were to have gastric, I would have died long time ago. Thank God for my health condition.

4. As we walked to the counter for our bill, oh, we needed to tell all over again our orders. I saw so many bills were on the counter, and she, could have just asked where were we sitting, unless she does not even know the table numbers! Awful, really hazardous lunch we had.

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Next thing, is, as we had observed along our whole dining experience there.

1. It's either you put all of them with uniform, or without. However, what we saw was some with, some without. Okay, in such a small restaurant, one manager, one assistant manager will do, without uniform. How bout the others? Sigh.

2. The arrangements of things is already a failure. The cooking and the drinks at one side, the rice and rojak the other. They could have just put the rice and cooking together, no? It was such a messy arrangement.

3. Dirty cups were just left on top of the counter for a very very long time, well, not billing counter, but the same place where they place food to be served to customers. It was just there, there and there. It looks really disgusting to be honest. It gave us a more evident insight of how disorganized they are.

4. They do not practise hygiene. If you notice, they are very diry people. I was so afraid I could have died of poisoning. They could do things you don't imagine restaurants doing. When you are dealing with food and beverage, cleanliness and hygiene is vital. Do mind you that all these were not done by the workers, but .. just someone up there. I was just so in shocked.

5. While working in a restaurant, how could you possibly run? There's no such thing as running in a restaurant, whether you are holding the food, or you are not. It looks terrible on you, and you are representing the restaurant. One is to protect from falling down, which means, danger, and the other one is to avoid having a bad image.

6. One of the woman, one of the bosses perhaps, were at the kitchen assisting the worker. Look, the worker was cooking non-stop and all, and all she did was to stand beside her to arrange the food? WOW. I didn't know we need people for that. She could have come out to help to increase productivity and efficiency knowing that they are lack of staff. Thus, reducing complaints.

7. Dutamas area is a high-end area, with many foreigners around there as well. How can someone not know simple English? That particular dude gave us the menus once again after we ordered. Dede told him, we have ordered. He still gave it to us. He then came to take our order? AGAIN, she told him, we ordered, like hello. I can tell you, it's just OH MY GAWD.

8. If there were 10 tables occupied, 10 tables left the restaurant being very unhappy. We all can complain, complain to the very end, yet there's nothing they can even do. We, decided to be quiet. Frankly, the ones who don't complain, they should worry more because then, these people are the ones that will never return, ever.

9. When you open a restaurant, there are two things to consider. One, is either you are really good in the food, it's special, it's unique that people don't mind the other factors. It stands out. If your food is just normal, nothing to shout about, then, you gotta make sure your service is excellent. Sad to say, they failed terribly in these 2 areas.

10. Personally, this is not the place I will return, at least, not for the next few months. They need at least a couple of months to solve the hiccups they have at present, and it's some really major hiccups. They have lotsa work to do.

Frankly, this is one of my worst dining experience, or perhaps worst. I don't find anything interesting in them, and not even the ambience can help them balance it out. Really, nothing stands out, maybe they do, everything stands out, in an atrocious way. Really.